Refund policy

RETURN & REFUND POLICY

We want you to be satisfied with your purchase. If there is an issue with your order, please contact us and we will do our best to help.

RETURNS

We accept return requests within 30 days of delivery.

To be eligible for a return, your item must be unused, in its original condition, and in its original packaging.

Before returning any product, please contact us first. Do not send products back without contacting us, as the appropriate return instructions and return address may vary.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

Please inspect your order when it arrives.

If your item arrives damaged, defective, or you receive the wrong item, contact us as soon as possible and provide your order number along with photos or videos showing the issue.

If your claim is approved, we will provide an appropriate solution, which may include a replacement or refund.

RETURN SHIPPING

Unless the product arrived damaged, defective, or incorrect, customers may be responsible for return shipping costs.

Original shipping charges, if any, are generally non-refundable.

REFUNDS

Once your return or refund request has been reviewed and approved, your refund will be issued to your original payment method.

Please note that your bank or credit card provider may require additional time to process and post the refund.

CANCELLATIONS

If you need to cancel or change your order, please contact us as soon as possible.

We cannot guarantee cancellation or modification after an order has been processed or shipped.

NON-RETURNABLE ITEMS

For hygiene and safety reasons, certain used or opened personal-use items may not be eligible for return.

Please contact us if you have questions about whether your item is eligible.

CONTACT US

If you have any questions about returns or refunds, please contact us through our Contact page.